How we work

A clear process,
start to finish

Five steps, no surprises. You always know what is happening now, what comes next and what we need from you.

STEP 01

Discover

We start by understanding your business, your customers and what the website has to achieve. You tell us about the work you do and the people you want to reach; we ask the questions that shape everything else.

  • A short call or meeting to understand your goals
  • A look at your current site and your competitors
  • Agreement on what success looks like for this project

What we need from you: half an hour of your time and honest answers.

STEP 02

Plan

Before any design work happens, you get a written plan: the pages the site will have, what goes on each one, the features involved, the timeline and a fixed price.

  • A sitemap and page-by-page content outline
  • A fixed written quote with nothing hidden
  • A schedule with the dates we need things from you

What we need from you: approval of the plan, so we both know what is being built.

STEP 03

Design

We design the homepage and a key interior page first and review them with you. Once the direction is signed off, the remaining pages follow the same system.

  • Homepage and interior page designs for review
  • Two rounds of revisions included as standard
  • Mobile layouts designed alongside desktop

What we need from you: consolidated feedback, ideally in one pass per round.

STEP 04

Build

The approved design is turned into clean, fast, responsive code. We test as we go, then run a full check across browsers and devices before showing you the staging site.

  • Hand-written, standards-based front-end code
  • Content loaded and forms connected and tested
  • Cross-browser, cross-device and speed testing

What we need from you: final content, images and any accounts we need access to.

STEP 05

Launch & support

We deploy to your hosting, point the domain, set up analytics and check everything one last time in production. Then we stay available while you settle in.

  • Deployment, domain, SSL and analytics setup
  • A walkthrough so you know how to manage the site
  • A support window included after go-live

What we need from you: nothing. This part is on us.

Ground rules

How we keep projects on track

One point of contact

You deal directly with the people building your site. No account managers, no relayed messages, no waiting for someone to check with someone else.

Fixed price, written scope

The quote you approve is the price you pay. If you ask for something outside the scope, we tell you the cost before doing it, not after.

Honest timelines

We commit to dates we can hit, and we tell you early if something slips. Most delays come from waiting on content, so we flag those needs up front.

Ready to elevate your online presence?

Let's build something
amazing together.

Tell us what you are working on. You will get an honest opinion and a clear quote, with no pressure to commit.

No obligation. Just expert advice.
Laptop displaying a website design against a city skyline